Last Updated: August 4, 2026

Hongbo Sign (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and protect it, and the rights you may have under applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Hongbo Sign is operated by Guangzhou Hongbo Sign Co., Ltd., a professional manufacturer specializing in custom commercial signage, including LED signs, metal letters, acrylic signs, illuminated letters, and other customized signage solutions.

Website: https://hongbosign.com

Data Controller: Guangzhou Hongbo Sign Co., Ltd.

2. Information We Collect

We may collect the following types of personal information.

Information You Provide

When you contact us or submit an inquiry through our website, we may collect:

Full name
Email address
Phone number
Company name
Country or region
Project requirements (including product type, dimensions, materials, quantities, artwork, and other information you voluntarily provide)

Information Collected Automatically

When you browse our website, we may automatically collect:

IP address
Browser type and version
Operating system
Device information
Pages visited
Time spent on our website
Referring website
Cookie information
Other anonymous website usage statistics

3. How We Use Your Information

We use your personal information only for legitimate business purposes, including:

Responding to your inquiries and quotation requests
Providing product information and customer support
Managing orders and after-sales services
Improving our website, products, and services
Monitoring website performance and security
Sending newsletters or promotional emails only when you have given your explicit consent
Complying with applicable legal obligations

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on one or more of the following legal grounds:

Your consent
Performance of a contract or pre-contractual request
Compliance with legal obligations
Our legitimate business interests, provided that your rights and freedoms are not overridden

5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may include:

Essential Cookies
Functional Cookies
Analytics Cookies
Marketing Cookies

Non-essential cookies, including analytics and marketing cookies, will only be used after you provide your consent through our cookie consent banner.

You may change or withdraw your cookie preferences at any time through your browser settings or our cookie preferences tool (where available).

6. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third-party service providers when necessary to operate our business, including:

Website hosting providers
Email service providers
Website analytics providers (such as Google Analytics)
Cloud storage providers
IT and website maintenance providers

These providers process personal information only on our behalf and are required to protect your information in accordance with applicable privacy laws.

We may also disclose information when required by law or to protect our legal rights.

7. International Data Transfers

As our company is located in China, your personal information may be transferred to and processed in countries outside your country of residence.

Where required by applicable law, we implement appropriate safeguards to ensure that your personal information remains adequately protected during international transfers.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, managing business relationships, complying with legal obligations, and resolving disputes.

If you request deletion of your personal information, we will delete or anonymize your data unless we are legally required to retain it.

9. Your Privacy Rights

Depending on your location, you may have the following rights:

Access your personal information
Request correction of inaccurate information
Request deletion of your personal information
Restrict or object to certain processing activities
Withdraw your consent at any time
Request a copy of your personal data (where applicable)

To exercise any of these rights, please contact us using the information below.

10. Data Security

We use HTTPS encryption and appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no method of electronic transmission or storage is completely secure, we take reasonable measures to safeguard your information.

11. Children’s Privacy

Our website is intended for business customers and is not directed to children under the age of 16.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with the revised “Last Updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Guangzhou Hongbo Sign Co., Ltd.